Delta also deepened its foreign partnerships by buying a minority stake in three overseas carriers: Aeroméxico, Brazil’s GOL, and Virgin Atlantic-while strengthening its existing alliance with Air France–KLM. They began by instituting an employee profit-sharing program and a unique stock ownership plan that gives 15% of the company’s equity to pilots, flight attendants, ground crew members, and support staff. 2022 was a challenging year for airline operations in North America, with a major resurgence in air travel demand following the end of pandemic restrictions combined with staffing shortages at airlines and airports across the continent.When Delta emerged from bankruptcy, in 2007, its leaders knew that a full recovery would depend on innovative thinking. In 2021, the airline saw 87.7% of its flights arrive on time and in 2019 this figure was 85.69% (again, Cirium did not publish a review in 2020). Toronto Pearson International Airport, Canada’s busiest airport and home to large Air Canada and WestJet operations, was consistently ranked as one of the world’s worst airports for delays during the summer months.ĭespite holding the top spot for punctuality, Delta’s on-time performance has decreased from previous years. Airlines and airports across Canada suffered from staffing shortages throughout the year. It is unsurprising to see that WestJet and Air Canada did not perform very well. Air Canada: Canadian flag carrier Air Canada flew over 140,000 flights in 2022. Cirium measured around 90,000 flights flown by WestJet and saw an on-time performance for approximately 59% of them.ġ0. WestJet: In ninth place is Canada’s second largest airline. Allegiant Air: The low-cost carrier flew almost 117,500 flights this year and a little under 66% of them were marked as on-time by Cirium.ĩ. JetBlue: Of the airline’s more than 340,000 flights during the year, over 66% of them arrived on time.Ĩ. Frontier Airlines: The ultra-low-cost carrier flew over 170,000 flights in 2022 and a little over 68% of them arrived on time.ħ. Prior to Southwest Airlines’ recent holiday season operational meltdown, its on-time performance had been closer to 75%.Ħ. Unlike most major carriers, the Dallas-based airline’s network is based on a point-to-point model rather than a hub-and-spoke model. Slightly over 74% of these flights arrived on time. Southwest Airlines: With over 1.3 million flights, Southwest had the highest number of flights tracked in the North American review. Over 78% of the approximately 1 million flights tracked arrived on time.ĥ. American Airlines: The worst-performing of the “big three” is American. Before Delta won the top spot in 2017, Alaska was named as North America’s most punctual airline from 2011 to 2016.Ĥ. 80.36% of the carrier’s more than 240,000 flights arrived on time. Alaska Airlines: The Seattle-based airline took a close third place in this year’s rankings, despite some operational hiccups during the summer due to staffing issues. United Airlines: In third place is United, with 80.46% of its nearly 790,000 flights being marked as on-time by Cirium.ģ. After seeing widespread cancellations and delays throughout its network during Memorial Day weekend, Delta reduced its flying schedule to help improve its performance.Ģ. The Atlanta-based carrier has won this title every year since 2017, though the firm did not hand out awards in 2020 due to the COVID-19 pandemic. This gave Delta the top spot among North American airlines. Delta Air Lines: Cirium tracked over a million Delta flights and over 83% of them arrived on time.
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